What We Collect and Why It Matters
We collect the information you provide when creating your account — your name, contact details, and the payment method you connect, whether that is bKash, Nagad, or Rocket. When you make a deposit or request a withdrawal, we record the transaction reference so we can verify
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it against your wallet history. We also collect device and session data: your browser type, IP address, and the pages you visit within the platform. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. We do not sell
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your personal data to marketing agencies or unrelated third parties. Where we share data — for example, with payment processors handling your Nagad or Rocket transfer — we share only what that processor needs to complete the transaction. Cookies and similar tracking tools are used to
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keep your session active and remember your account preferences between visits. You can manage cookie settings through your browser, though disabling them may affect how certain account features behave. Data is retained for as long as your account remains active and for a period afterwards as
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required by applicable rules. If you close your account, you can request deletion of personal data not required for record-keeping. Availability of this service depends on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.